SUSTAIN PLUS WEBSITE PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE.

1. Who we are

The website https://sustainplus.org/ (“Website”) is operated by Sustain Plus Energy Foundation (“we”, or “us”, or “our”). We are registered in India under the Companies Act, 2013 bearing CIN U85300KA2019NPL124262 and have our registered office at No. G – 003, Springfield Apartment, Sarjapur Road, Bellandur, Bangalore – 560102

2. What is in this Policy and where does it apply?

This privacy policy (“Policy”) describes the type of information we may collect from you or that you may provide when you visit the Website, or that we may collect on the Website or in emails, texts and other electronic messages between us and our practices for collecting, using, maintaining, protecting, and disclosing such information. It does not apply to information collected by us offline or through any other means, including on any other websites operated by us or any third-party applications or content that may be accessible from or through the Website. If you do not agree with any term in this Policy, please do not access the Website.

3. There are other terms that may apply to you

Please note that your use of the Website is also governed by the terms contained in the website terms of use (https://sustainplus.org/terms- of-use) and the disclaimer (https://sustainplus.org/disclaimer).

4. We may make changes to this Policy

We amend this Policy from time to time. Every time you wish to use the Website, it is advisable that you check this Policy to ensure you understand the terms that apply at that time. This Policy was most recently updated on 01 January 2023. We will notify you of any material changes to this Policy as required by law. We will also post an updated copy on the Website. Please check the Website periodically for updates.

5. Information that we collect

5.1. Information that you provide by filling in any forms on our Website, including information provided at the time of subscribing to any newsletter, blogposts or other content and any other services which may be provided.

5.2. Information that you provide when you report a problem with our Website, which includes records and copies of your correspondence.

5.3. Information through which you may be personally identified, such as name, residential address, email address, mobile number, and other contact details.

5.4. Information about your internet connection, the equipment you use to access our website and usage details.

5.5. We collect information from you directly when you provide it to us. We also collect it automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, browser type, and information collected through cookies, web beacons and other tracking technologies that may be used by us.

5.5.1. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

5.5.2. A web beacon is a small electronic file (also referred to as clear gifs, pixel tags, and single- pixel gifs) that permit us to track website statistics (for example, number of users, recording the popularity of certain website content and verifying system and server integrity).

6. What if you do not submit requisite information to us?

In case you choose to decline to submit information to us, we may not be able to provide access to certain sections of the Website. We will make reasonable efforts to notify you of the same at the appropriate time. In any case, we will not be liable and or responsible for the denial of access to you due to not receiving necessary information from you.

7. What will we use your information for?

7.1. To present our Website and its contents to you.

7.2. To provide you with information, content, products, or services that you request from us.

7.3. To fulfil any other purpose for which you provide it.

7.4. To notify you about changes to our Website or this Policy.

7.5. To allow you to participate in interactive features on our Website, wherever applicable.

7.6. For any other purpose with your consent.

7.7. We do not rent, sell, or otherwise share your personal information other than as described in this Policy, and will not disclose any of your personally identifiable information to third parties without your consent.

7.8. We may share user information on an aggregated and anonymised basis with third parties where necessary for the purposes of (a) improving our offerings; (b) internal training; or (c) improving your experience of using the Website.

7.9. We may disclose your personal information, to the extent necessary (a) to comply with laws and to respond to lawful requests and legal process; (b) to protect our rights and property, and others, including to enforce our agreements and policies; or (c) in an emergency to protect any person. In such an event, we are in no manner responsible for informing you or seeking your prior approval.

7.10. We may disclose or transfer your personal information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.

7.11. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction, to the extent permitted under applicable law.

8. Storage and security of information

8.1. We take appropriate security measures to protect against unauthorized access to or alteration, disclosure or destruction of data including accidental or intentional manipulation, loss from access by unauthorised parties. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on our Website is securely stored within the controlled database. Access to the servers is password-protected and is strictly limited.

8.2. Our security measures are regularly reviewed and updated to reflect technological developments. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal information is kept secure. However, please understand that no transmission of data over the internet or any other public network can be guaranteed to be 100% secure. By using the Website, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

8.3. We will contact you regarding any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal information to you via email or any other feasible manner in the most expedient time possible and without unreasonable delay, insofar as consistent with the legitimate needs of law enforcement and will undertake all measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

9. Revoking consent

You can revoke your consent to the processing of your personal information at any time, or unsubscribing from any of our newsletters that you may subscribe to, with effect for the future by writing to us at the email address listed below. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal information where such collection, use and disclosure without consent is permitted or required under applicable laws.

10. What about disputes?

This Policy and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to this Policy shall be governed by and construed in accordance with Indian law and the courts of Bengaluru shall have exclusive jurisdiction to resolve any disputes between us relating to this Policy.

11. Someone to contact in case you have a grievance

Attn: Ganesh Neelam
Sustain Plus Energy Foundation
No. G – 003, Springfield Apartment, Sarjapur Road, Bellandur, Bangalore – 560102 Email Id: contact@sustainplus.org